Help Center
Troubleshooting
Why do I need to add funds to open my position?
How can I contact eToro?
Why can't I log in?
What should I do if I can't see my withdrawn funds?
Why can't I withdraw funds from my eToro investment account?
Why can't I verify my phone number?
How can I contact eToro via Live Chat?
Why did my trade close automatically?
What do I do if I forgot my password?
Why am I blocked from copying other traders?
Is there a maximum trade size?
Why don’t you have all stocks like other brokers?
What should I do if I see the message ‘Unable to open position’?
Where can I find my Position ID?
Why are trades not being copied?
Why can’t I close my copy?
Why is there a loss as soon as I open a trade?
Why do I need to add a new payment method to withdraw funds?
How do I clear cache and cookies?
How can I submit a complaint?
Why don’t I receive the SMS code to log in?
Why am I getting charged fees when the instrument is suspended from the exchange?
What is a market spike?
Why is the risk in real time stock higher than in the FX market?
Where can I leave a suggestion?
Why can't I use leverage?
Why can't I see the profits on my leverage trade?
