Help Center eToro Money (currently available in the UK only)
Does eToro charge conversion fees? What is the eToro Money card and how can I use it? What is eToro Money? How do I check my eToro Money account balance? What are the limits of the eToro Money account? Can I still withdraw funds to a different payment method if I have an eToro Money account? My card didn't work when I tried to make a payment via eToro Money. What happened? How do I update my postal address on eToro Money? How can I check whether an eToro Money transaction has been made successfully? How are the funds in my eToro Money account protected? How do I fund my eToro Money account? Can I convert my cryptoassets in the eToro Money crypto wallet to cash (fiat currency)? Can I buy cryptoassets within the eToro Money crypto wallet? How can I manage my money (send / receive) with an eToro Money account? How much does holding an eToro Money account cost? Can I receive bank transfers and salary payments into my eToro Money account? How long does the withdrawal process from the eToro investment platform to eToro Money take? What are the advantages of eToro Money? What currency does the eToro Money account use? Why can’t I finish my application for an eToro Money account? Is depositing safe and secure? How do I withdraw funds from my eToro investment account using eToro Money? I don't recognise a transaction on my eToro Money account. How do I report it? How do I install the eToro Money app? When will I receive my eToro Money card? What does 'instant withdrawal' to eToro Money mean? How do I activate my eToro Money card? What are the eToro Money-approved currencies? How do I deposit funds to my eToro investment account using eToro Money? How do I view my eToro Money transactions? Can I use my eToro Money card abroad? Am I eligible for an eToro Money Account? Who do I contact if I have any questions about eToro Money? A payment via eToro Money hasn't worked. What happened? Why haven't I received my eToro Money card? How do I cancel a payment via eToro Money? How do I add a recipient on eToro Money? Why hasn't my withdrawal from the eToro investment platform arrived in my eToro Money account? Can I use an eToro Money account to deposit and withdraw from the eToro investment platform? What do I do if I lose my eToro Money card? What will happen to my eToro Money account if my eToro Club tier changes (upgrades / downgrades)? I have forgotten my login details for the eToro Money app. How do I gain access? Why has my eToro Money account been suspended? How do I update my phone number on eToro Money? Why can't I make contactless payments with my eToro Money card? How do I report my eToro Money card stolen? How do I view the recent transactions made using my eToro Money account and card? How do I make a complaint about eToro Money? My eToro Money card didn't work in an ATM. What happened? How do I order a replacement eToro Money card? I have forgotten the PIN code for my eToro Money card What versions of iOS support the eToro Money app? Can I fund my eToro Money cash account with cryptoassets that I hold in the eToro Money crypto wallet? How much will I be charged when using my eToro Money card abroad? Can I order additional cards for my eToro Money account? How do I freeze / unfreeze my eToro Money card? How do I set up, manage and cancel Direct Debits with eToro Money? What if my eToro Money card is swallowed by an ATM? How will eToro Money keep my data protected? Can I hold cryptoassets in the eToro Money app? Why was my withdrawal from the eToro investment platform to eToro Money declined? Can I get an eToro Money account if I have a corporate account on eToro?